Sylzo Privacy Policy
Effective Date: September 27, 2024
Location: Canada, Ontario, Toronto
1. Introduction
This Privacy Policy (“Policy”) describes how Sylzo ("we", "us", "our") collects, uses, and discloses personal information when you access sylzo.com (the “Site”) or use Sylzo’s services, applications, and platforms through the Site, Discord servers, or other means (collectively referred to as the “Services”).
By "personal data," we mean any information that relates to, identifies, describes, or could reasonably be used to identify an individual, either directly or indirectly.
This Policy applies to the personal data Sylzo collects and processes, including data from:
The Services
The Site
Third-party sources such as public databases, commercial data providers, and publicly available internet information.
If you make purchases via the platform, we use third-party payment processors for payment processing. Sylzo does not store your credit card or payment details.
Changes
We may update this Policy to reflect legal, regulatory, or operational changes. If changes occur, they will be posted here. Continued use of our Services after such updates constitutes acceptance of the revised Policy.
2. Data We Collect and How We Use It
2.1 Types of Data Collected
Personal Data
While using Sylzo, you may provide us with certain personally identifiable information (“Personal Data”) that can be used to contact or identify you. Personal Data includes but is not limited to:
Username for the Services
Content you submit (e.g., text, images, projects)
IP address
Usage Data
Tracking data (cookies)
Contact information (e.g., email)
Organizational details (e.g., job title, company name)
Other information you provide voluntarily, such as feedback, survey responses, or support requests.
2.2 How We Use Your Data
Sylzo uses Personal Data for the following purposes:
To provide and maintain our Services: We use your data to ensure the proper functioning of the platform.
Account management: Your Personal Data helps us manage your registration and the features available to you as a registered user.
Performance of contracts: We use your Personal Data to fulfill contracts or transactions with you, including processing payments or delivering Services.
Communication: We may contact you via email or other forms of communication (e.g., push notifications) for updates about the Services.
Marketing: With your consent, we may send information about related services, offers, or events.
Customer support: To manage and respond to requests or issues raised by you.
Business transfers: In the case of a merger, acquisition, or asset sale, your Personal Data may be transferred to the involved parties.
Improving Services: We may analyze your usage trends and feedback to improve the performance and functionality of our platform.
2.3 Sharing Your Data
We may share your Personal Data in the following ways:
With Service Providers: Third-party vendors may assist with payment processing, communication, and data analysis.
Business transfers: If we are involved in a merger, acquisition, or sale of assets, your Personal Data may be transferred.
With your consent: We may disclose your data for purposes beyond this Policy, but only with your explicit consent.
For legal purposes: We may disclose your Personal Data if required by law or to comply with government requests, protect our legal rights, prevent fraud, or ensure the safety of Sylzo users.
2.4 Retention of Personal Data
Sylzo will retain your Personal Data only for as long as necessary to fulfill the purposes outlined in this Policy, such as complying with legal obligations, resolving disputes, or enforcing agreements. Usage Data may be retained for a shorter period unless required for security or functional improvement.
3. Data Security
Sylzo is committed to securing your Personal Data. However, no method of transmission over the internet is 100% secure. While we strive to use commercially acceptable means to protect your data, we cannot guarantee absolute security.
4. Children’s Privacy
Our Services are not intended for individuals under the age of 13. We do not knowingly collect Personal Data from children under this age. If you are a parent or guardian and become aware that your child has provided us with Personal Data, please contact us so we can remove that information.
5. Cookies and Tracking Technologies
Sylzo uses cookies and other tracking technologies to monitor and analyze user activity. Cookies are small files stored on your device to enhance your user experience, provide analytics, and improve our Services. You may modify your browser settings to refuse cookies, but this may limit some features of the platform.
6. Third-Party Links
Sylzo’s Services may contain links to external websites or services not operated by us (e.g., Discord, external job boards). We are not responsible for the privacy practices or content of those third-party sites. We encourage you to review the privacy policies of any third-party sites you visit.
7. International Data Transfers
Sylzo operates globally, and your Personal Data may be transferred to — and processed on — computers located outside of your country. By using our Services, you agree to the transfer of your Personal Data across borders, in accordance with applicable data protection laws.
8. Your Rights and Choices
You have certain rights regarding your Personal Data, including the right to access, correct, or delete your data. You may also have the right to object to data processing or request data portability. To exercise your rights, please contact us at privacy@sylzo.com.
For EU and UK residents, you may have additional rights under the General Data Protection Regulation (GDPR) or the UK Data Protection Act. These rights include the ability to withdraw consent, lodge a complaint with your local data protection authority, and request restrictions on the processing of your Personal Data.
9. California Privacy Rights (CCPA)
If you are a California resident, you may have specific rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information is collected, the right to request deletion, and the right to opt-out of the sale of your data (Sylzo does not sell personal data).
To exercise your CCPA rights, please contact privacy@sylzo.com.
10. Changes to This Privacy Policy
We may update this Policy periodically to reflect changes in legal, regulatory, or operational practices. When we make material changes, we will notify you through email or by posting a notice on the Site. Your continued use of the Services after the effective date of the updated Policy constitutes your acceptance of the changes.